Frequently Asked Questions – Cleaning Services – Everything you need to know

Yes carpet protector does work. It is best applied straight after a thorough and proper steam cleaning. This must be carried out by a qualified technician who can advise you on the correct type of protection suitable for your carpets or upholsters fiber types and lifestyle.

Our advance carpet steam cleaning method will extract most of the moisture back from the carpet so the carpet is dry quicker. It might take between 3-6 hours for the carpet to dry completely.

It all depends on how much traffic is there on your carpet. Once a year is a good idea but if you can afford, twice a year. We have a number of customers who get a dry clean in winter and a steam clean in summer.

We charge the same for carpet steam or dry cleaning. Every process has its advantages and our operator will recommend the best process after inspection of your premises.

Although the carpet might be wet you can walk on your carpet immediately but it is recommended that you limit traffic until completely dry.

Carpet manufactures recommend the cleaning of carpets should be carried out once every 12 months, however in homes with children, pets or more traffic it should be cleaning more regularly.

For a cleaner and healthier environment for you and your staff it is recommended that carpets and upholstery be cleaned at least every 3-6 months. Our technicians are able to assist you in putting a maintenance program in place to maintain a clean environment all year round.

There are a number of contributing factors that may lead to carpets resoling quickly after cleaning.

Incorrect cleaning methods applied by non qualified technicians – using incorrect solutions (high PH levels) ,non superior equipment’s, not rinsing solutions leaving chemical residues. These are just some of the reasons why a carpet may become soiled quickly after cleaning.